Complaint / Review
FNC Insurance Agency, Inc. - Citi Bank Bi-Weekly Mortgage Payment Plan
FNC Insurance Agency, Inc. (aka) Citi Bank Bi-Weekly Mortgage Payment Plan Company screwed up my financial life because of there inability to do business in the 21st century

My partner and that I find the bi weekly and contains obtained us towards the doghouse. We skipped one payment, and managed to get up prior to the end-of the month, nevertheless, they screwed us by planning forward and creating one more mortgage payment. We live paycheck to salary. We did this therefore these specific things would not occur and today we've no cash to pay for our expenses this month since we're out over 1500 out of this screw-up. We've been battling with FNC to obtain our facility costs, delivered check fees along with other fees coated once we had no concept they'd remove another 600 from our bank account on a single day-we offered them 1300 for the weeks mortgage to create up for that cost that did not move thru when I settled about 600 in expenses before I understood all this occurred. We're overdue on every statement this month and also have yet to obtain our mortgage settled. Do not make use of this organization, they'll simply place you on-hold and claim along with you for around one hour once they move you a lot with people in India who have no idea the smallest move to make along with you except read from the software with no one can be obtained to keep in touch with who handles there monetary compensation/study and credit department. They do not answer calls, actually they do not consider any telephone calls which means you need to proceed from Asia, to some boss who negotiates between you and also the fund study department. It's a discomfort within the but and that I have no idea how to proceed today. I'm attached. Oh, of course if you skip a cost the simply instantly delivered you by check by email another half cost you created. I never received this cost within the email and that I am today happening per month of looking to get my money-back for this half cost and also the facility costs they stated they'd give me. Once they contended with me about that for 3 months. Still awaiting my income. This is actually the toughest thing actually and that I was better-off spending citibank myself. Additionally they explained I owe them 8 funds of 12.95 for that agreement they set me under. And so I have positioned my consideration on-hold until i work out how to obtain from this ripoff organization. We're attached economically and have no idea if we are able to get over this. Uggghhh